For the 2020 Holiday Season: The UntilGone 30-Day Warranty has been extended to cover any purchase made between October 12 and December 31, 2020. These purchases are covered until January 31, 2021. Please contact us for assistance.
You may be eligible for a refund if any of the following apply:
WHERE’S MY PRODUCT
You haven’t received a tracking number within 3 business days of placing your order OR your package hasn’t shown movement within 2 business days of receiving tracking information. You may contact our support team, request a status update or cancel your item for a full refund.
You received an order that is different than expected and have requested a return with the seller that has not been processed within 2 business days excluding holidays observed by the warehouse or vendor.
You returned your item with a trackable shipping method and a refund has not been issued or a replacement sent within 2 business days of receipt.
You have up to 30 days after the delivery date to request a refund under the Stress-Free Guarantee.