STRESS-FREE GUARANTEE

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You may be eligible for a refund if any of the following apply:

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WHERE’S MY PRODUCT

You haven’t received a tracking number within 3 business days of placing your order. You may contact our support team, request a status update or cancel your item for a full refund.

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INCORRECT ORDER

You received an order that is different than expected and have requested a return with the seller that has not been processed within 2 business days excluding holidays observed by the warehouse or vendor.

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EFFICIENT RESOLUTION

You returned your item with a trackable shipping method and a refund has not been issued or a replacement sent within 2 business days of receipt.

You have up to 30 days after the delivery date to request a refund under the Stress-Free Guarantee.